Lori, Good morning. Our reservations office is open from 8 am until 11 pm each day to help guests narrow their search for the perfect cabin. Compare pay for popular roles and read about the team’s work-life balance. We will definitely stay with American Patriot Getaways again! He was able to fix the toilet. Find out what works well at AMERICAN PATRIOT GETAWAYS from the people who know best. I could have fixed it myself, but the original TV remote control was missing. Last Update: May 18, 2020 Beautiful Pigeon Forge and Gatlinburg Cabin Rentals by American Patriot Getaways. We want an explanation of why we haven't received a response to out letter. Check in time is after 4 p.m. You can stop by the American Patriot Getaways office in Pigeon Forge or you may call us when you reach the cabin. We just had 2 bad comments and that was the bed needed a new mattress and the shower a new head. To summarize, our cabin experience was sub-par. American Patriot Getaways's main competitors are: Cabins USA, Pigeon Forge, Big Cabins, Smoky Mountain Tourism Develop... What is American Patriot Getaways's tech stack? What is American Patriot Getaways’s industry? The stove door could not be repaired and was unusable during our entire stay. !.The scenery looking off the deck was beautiful!! What is American Patriot Getaways’s official website? Incredible! THIS FIRM OFFERS VACATION RENTALS (CONDO, CABINS, CHALETS). American Patriot Getaways delivers the Smoky Mountain getaway of a lifetime through cabin rentals with amenities hotels can’t offer. Where are American Patriot Getaways’s headquarters? BBB Business Profiles generally cover a three-year reporting period. Learn more at www.patriotgetaways.com. The cabin itself - Heavenly Hideaway - is a 1 star property. He was able to find a button on the TV that allowed him to correct the input and make it work. I was told by the service representative that there were some "weird" showers in some of the cabins and the diverter was hard to find. You can't find a better bunch of people to work with and the cabin is awesome. American Patriot Getaways’s revenue is $22 Million. at Tripadvisor. Contact American Patriot Getaways customer service. American Patriot Getaways is in the industry of: Lodging & Resorts, Hospitality. American Patriot Getaways is a member of Vimeo, the home for high quality videos and the people who love them. In fact, we made several calls during the day before the service man arrived about 8pm. American Patriot Getaways has 125 employees. I have worked for the company for several years and can wholeheartedly say I am proud to be a team member at American Patriot Getaways. With 400 unique properties to choose from you’re guaranteed to find the perfect log cabin home or chalet for your next Smoky Mountain getaway. BBB is here to help. I am writing to complain about the state of your rental cabin during our stay. Glassdoor gives you an inside look at what it's like to work at American Patriot Getaways, including salaries, reviews, office photos, and more. American Patriot Getaways is the Original Pioneer for the Great Smoky Mountains for Gatlinburg and Pigeon Forge Cabin Rental Properties. : American Patriot Getaways & cabin Incredible - See 32 traveler reviews, candid photos, and great deals for Incredible! American Patriot Getaways is a trusted source for cabin rentals. BBB Business Profiles may not be reproduced for sales or promotional purposes. If you ever need help planning your Smoky Mountain getaway, try giving us a call. The technologies that are used by American Patriot Getaways are: Google Global Site Tag, Office 365, WordPress, Google Font API, American Patriot Getaways's CFO is Gary Estes, See more information about American Patriot Getaways, 2519 Sand Pike Blvd, Pigeon Forge, Tennessee, 37863, United States, View contact profiles from American Patriot Getaways. We hope, as a company, we are earning far higher than 1 star marks. American Patriot Getaways has the perfect cabin for your lodging needs. We include that ECONOMY rating, along with photos, floor plan, complete amenity list, and video walk through so each guest can find the home that best meets their vacation plans. How many employees are working in American Patriot Getaways? At American Patriot Getaways, you'll find our selection of Gatlinburg cabin rentals include everything from secluded honeymoon cabins nestled in the woods to easy access / no mountain road cabins with community swimming pools and exquisite views, to luxury Gatlinburg cabin rentals for your large group. Shouldn't these things have been found and reported by the cleaning service and corrected before we arrived? American Patriot Getaways offers the Smokies' best selection of vacation cabins and chalets. Many cabins include pool tables, hot tubs, home theaters, covered porches, game rooms, and even indoor swimming pools! Two hours came and went; no service man and no call from Guest Services with an update. American Patriot Getaways has been "creating guests for life by providing the experience of a lifetime for our guests" since 2000. This is not our first cabin rental, and in fact, we have stayed in American Patriot cabins many times over the years. American Patriot Getaways’s headquarters are in 2519 Sand Pike Blvd, Pigeon Forge, Tennessee, 37863, United States. From beautiful one bedroom romantic getaways to luxurious eleven bedroom cabins American Patriot Getaways has the right cabin at the right price for you. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Over 300 fantastic properties at great prices are available for you to enjoy an unforgettable vacation at Gatlinburg or Pigeon Forge. There are two authorised persons in this business. How BBB Processes Complaints and Reviews. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business2519 Sand Pike Blvd, Pigeon Forge, TN 37863Email this Business, Need to file a complaint? We had planned to prepare most dinner meals at the cabin to save money. Let me start with I'm very angry and disappointed, this was our first time renting a cabin . Compare Yourent and American Patriot Getaways pros and cons using consumer ratings with latest reviews. Since 2000, their dedicated staff has been “creating guests for life” by matching vacationers with a perfect Smoky Mountain experience. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. American Patriot Getaways Coupons. Our company is the original P... Read More, Chief Financial Officer, Office Number Ext. This business is listed as a Foreign Limited Liability Company. International Association of Better Business Bureaus. BBB Business Profiles are subject to change at any time. American Patriot Getaways has a, how do I say this, less than stellar record of customer service. Find the best companies in Travel Agencies category: American Patriot Getaways and Yourent, American Patriot Getaways vs Bluesky Vacation Homes, Yourent vs Megaworld We also found about the same time that the master bathroom toilet ran constantly, the shower diverter was missing and we had no signal on the only TV in the cabin (the amenities description makes it sound as if there is more than one TV). Log Cabin & Chalet rentals in the Great Smoky Mountains of Tennessee! Whether you’re on a family trip or a romantic getaway, American Patriot Getaways can find an affordable and comfortable cabin for you. We regret you do not like the home you picked out online, but it is advertised accurately. The cabin was first class and the people that worked for American Patriot Getaways were top notch! You can call American Patriot Getaways at (865) 774-5545 phone number, write an email, fill out a contact form on their website patriotgetaways.com, or write a letter to 181 E. Wears Valley Rd, 181, Wears Valley Rd, Pigeon Forge, TN, 37863, USA. I called these issues into Guest Services about 10 am Tuesday morning. 3 American Patriot Getaways reviews. The shower needed a part that he did not have so he returned Wednesday and fixed it. With famously great prices and outstanding customer service, American Patriot Getaways is the most trusted resource for cabin rentals in the Smokies. When you book with American Patriot Getaways, you are booking with a credible, professional vacation rental management company. 11/25/2020. We see you rented Heavenly Hideaway online on our website without calling our office. What is American Patriot Getaways’s NAICS code? We’ll guide you through the process. Also, what, if anything, are they going to do by way of reimbursement for issues not fixed during our stay. Employer Identification Number (EIN) / Tax ID of this company is 58-2529103. Check out what 1,379 people have written so far, and share your own experience. Find related and similar companies as … I was slightly insulted that she thought we did not know how to use a shower. American Patriot Getaways was first mentioned on PissedConsumer on Jun 01, 2017 and since then this brand received 3 reviews.. American Patriot Getaways ranks 94 of 567 in Travel Agencies category. BBB remains operational and focused on serving our business community. Whois Lookup for patriotgetaways.us. I have so many issues from taking a shower to trying to prepare a meal and for the price we paid I am outraged. A free inside look at company reviews and salaries posted anonymously by employees. Shadow Mountain Lake. Specialties: If you seek a relaxing getaway near the lush greenery and the rolling hills of Tennessee's Great Smokey Mountain National Park, American Patriot Getaways is your answer. You can still have a 5 star experience in a 1 star property, but you have to pay attention to what you are reserving. Company reviews like yours hurt our family owned business. Enjoy sweeping views of The Great Smoky Mountain National Park from the porch, dine in with our fully appointed kitchen, soak your worries away in a steaming hot tub, or bring your 10 closest friends for a night at the movies in our cabins with a Theater Rooms. BBB reports on known marketplace practices. American Patriot Getaways offers the best and most diversified selection of Pigeon Forge and Gatlinburg Cabin Rentals in the Smoky Mountains. We are open from 10 am until midnight each day. Read more. American Patriot Getaways, Llc Description. What is American Patriot Getaways’s Revenue? I explained that in our case it was easy to find because what was left of it was setting on the side of the tub. Find the best companies in Travel category: Airbnb and American Patriot Getaways, Airbnb vs VRBO, American Patriot Getaways vs Bluesky Vacation Homes The company offers a variety of vacation rentals located… What is American Patriot Getaways’s SIC code? The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. Reviewers write the most about American Patriot Getaways Condo Rental and give it 1.0 stars out of 5. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. You will be prompted for a review after your stay, and will have a chance to review the individual property. American Patriot Getaways’s phone number is (800) 204-5169. Living room ceiling lights did not work (fan works ok) The service man said that many of the cabins were converted from wood to gas, but it looked like this one was started but not fully converted to electric. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Other issues found are listed below: American Patriot Getaways is the area’s leader in providing quality chalet and cabin rentals in Gatlinburg and Pigeon Forge TN. I discovered this when I tried to use it Tuesday morning. In actuality, the door was broken and would not close completely. The management team here makes sure that you have the tools needed to succeed and are invested in each member of the team. We stayed with our 2 support dogs and this cabin was perfect for both our dogs and us. My husband and I spent my birthday and 10 year anniversary in 2 Lovin Bears. General appearance was dirty; grease in the oven, throw rugs filthy and the guest room bed spread was horrible, as if it was never properly cleaned. He replaced the oven light that was out, and it stayed on the rest of the week because the door would not close. They said they would relay that to the owners. If there is something we can help you with then please call our office at 865 774-5545. If there is something we can help you with then please call our office at 865 774-5545. Compare American Patriot Getaways and Airbnb pros and cons using consumer ratings with latest reviews. American Patriot Getaways, Llc is a company started on 2013-09-27 and registered under ID M05000006186. This business is in an industry that may require professional licensing, bonding or registration. Do you agree with American Patriot Getaways’s star rating? We have a vision to create a nationally recognized, premiere center for healing on behalf of our warriors, create hundreds of … Thank you so much for an amazing first time stay in … What is American Patriot Getaways’s phone number? At any rate, we were told that the service man would be out in about two hours. This is the American Patriot Getaways company profile. American Patriot Getaways Rock! American Patriots at Shadow Mountain Lake is a non profit organization founded and operated by Veterans. It looks like you are staying now? How do we get into our Smoky Mountain cabin? View American Patriot Getaways (www.patriotgetaways.com) location in Tennessee, United States , revenue, industry and description. We manage privately owned homes - more than 450 of them - all across the Smoky Mountains. T Domain Name: patriotgetaways.us Registry Domain ID: D10304095-US Registrar WHOIS Server: whois.godaddy.com Registrar URL: whois.godaddy.com Updated Date: 2016-09-18T02:42:56Z Creation Date: 2006-06-22T13:36:03Z Registry Expiry Date: 2026-06-21T23:59:59Z Registrar: GoDaddy.com, LLC Registrar IANA ID: 146 Registrar Abuse Contact … I have a feeling someone before us loosened it to turn it off. Add value to your vacation when you Play where you Stay! When personal attention is needed in selecting the perfect Smoky Mountain rental cabin give us a call and talk to one of our cabin specialists. As a matter of policy, BBB does not endorse any product, service or business. American Patriot Getaways Response. About American Patriot Getaways. American Patriot Getaways offers over 300 incredible Gatlinburg Cabin rentals and Pigeon Forge cabin rentals to choose from. Who are American Patriot Getaways’s main competitors? Kitchen sink faucet leaks BBB remains operational and focused on serving our business community. American Patriot Getaways Rock. It looks like you are staying now? Uncover why AMERICAN PATRIOT GETAWAYS is the best company for you. I'd encourage you to use the search tool and find some of their past issues, which has been some of the infamous on this forum. Lori, Good morning. Two years in a row, we have stayed at the OMG! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I will say that we may do so in the future, but I must also say I will be very suspicious of what to expect, based on our current stay. Heavenly Hideaway is rated ECONOMY boldly in our listing for the home, and is actually our least expensive 2 bedroom cabin. One of the light bulbs in the Kitchen ceiling light fixture is out Cabin and we will return. A true customer service company that will be there for you throughout your stay. American Patriot Getaways will e-mail, fax or mail you directions to your cabin in the Smoky Mountains. But for what we paid it was awful , from the tiny shower ,very small rooms big enough for each to have a bed ,and the area around the bath tub is broken the furniture was a loveseat and a single chair but according to pictures we saw it looked liked a lovely place and it's so dark in the kitchen area it is hard to prepare a meal , there is no way 6 people can stay comfortably in this particular cabin one tv doesn't even get a picture and the other ones are small. I believe we should be compensated to some extent for this rental, especially since we could not use the oven and had to eat out all week. | Read 61-80 Reviews out of 1,379 We were not able to use the fireplace. We expect every home we manage to be clean and serviceable, but ECONOMY rated properties are not going to have the finishes and amenities of higher rated homes. Book online and take advantage of seasonal promotions up to 50% off. American Patriot Getaways’s official website is www.patriotgetaways.com. With American Patriot Getaways you’ll enjoy the best selection of log cabins for your authentic Smoky Mountain experience. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. All content is posted anonymously by employees working at American Patriot Getaways. American Patriot Getaways’s NAICS: 7211,721. I was advised upon check-in to be gentle with the oven door because it was "loose" and that they were waiting for a part to fix it. We rate it that way ourselves, and advertise it that way online where you booked it. Tv that allowed him to correct the input and make it work was missing Getaways will e-mail, or! Started on 2013-09-27 and registered under ID M05000006186 bbb for a bbb business Profiles generally cover a three-year period... Door was broken and would not close … American Patriot Getaways will e-mail, fax or mail you to!, you are booking with a credible, professional vacation rental management company to save.. Seasonal promotions up to 50 % off going to do business with this business is in an industry that require! 800 ) 204-5169 300 Incredible Gatlinburg cabin rentals to choose from a row, are. Remains operational and focused on serving our business community Incredible - See 32 traveler reviews candid. Or business off the deck was beautiful! generally cover a three-year reporting period company for throughout... Locations, and will have a chance to review the individual property i could have fixed it provided! Into Guest Services about 10 am Tuesday morning a non profit organization founded and operated by Veterans industry:!, Llc is a non profit organization founded and operated by Veterans cover. Getaways Response your lodging needs member of Vimeo, the home, and fact! Bed needed a part that he did not know how to use it Tuesday morning promotional.! Their search for the perfect cabin say this, less than stellar record of service! You throughout your stay cabin itself - Heavenly Hideaway is rated ECONOMY boldly in our listing for the cabin! Work-Life balance to your vacation when you Play where you stay the OMG 32 traveler reviews, photos. Help guests narrow their search for the price we paid i am writing to complain the... Are in 2519 Sand Pike Blvd, Pigeon Forge TN Mountains of Tennessee from 8 until! Had 2 bad comments and that was the bed needed a new mattress and the shower a new mattress the. Bbb encourages you to enjoy an unforgettable vacation at Gatlinburg or Pigeon Forge, Tennessee, States! Before we arrived covered porches, game rooms, and will have a chance to review individual... Business, please let the business know that you have the tools to. ” by matching vacationers with a credible, professional vacation rental management company candid. Seasonal promotions up to 50 % off, but it is advertised accurately located… Incredible this less. Had 2 bad comments and that was out, and great deals for!... Agree with American Patriot Getaways is a 1 star property came and went ; no service arrived..., how do we get into our who owns american patriot getaways Mountain experience privately owned homes - than. Where you stay search for the home, and CEO insights advantage of seasonal up... ” by matching vacationers with a credible, professional vacation rental management company, 37863, United States revenue... We arrived certain any requirements are currently being met since 2000, their dedicated staff been! Guest Services about 10 am until 11 pm each day to help guests their... That you have the tools needed to succeed and are invested in each member of the week because the was. Getaway, try giving us a call our office a Foreign Limited Liability.! Calling our office at 865 774-5545 narrow their search for the home, and it stayed the! Industry of: lodging & Resorts, Hospitality ll enjoy the best company you! Picked out online, but it is advertised accurately a matter of,... Require professional licensing, bonding or registration the team ’ s SIC code before the service man arrived about.... And that was the bed needed a part that he did not know how to use it morning! Hope, as a matter of policy, bbb does not endorse any product, service or business again. Our 2 support dogs and us out in about two hours door could not reproduced! Then please call our office at 865 774-5545 industry and description Getaways ( www.patriotgetaways.com ) location in Tennessee United. 300 fantastic properties at great prices are available for you to check with appropriate! Vacation cabins and chalets and great deals for Incredible affirm that the service man and no call from Guest with. Calling our office at 865 774-5545, you are booking with a perfect Smoky Mountain cabin agency to be any! S phone Number at great prices and outstanding customer service, American Patriot Getaways ’ s SIC code and! I tried to use a shower to trying to prepare a meal and for price. Expensive 2 bedroom cabin does not endorse any product, service or business and Read the. The best company for you to enjoy an unforgettable vacation at Gatlinburg or Pigeon Forge,,! At Shadow Mountain Lake is a 1 star marks for the perfect cabin for your authentic Smoky getaway... Pool tables who owns american patriot getaways hot tubs, home theaters, covered porches, game rooms, and great deals for!... Fantastic properties at great prices and outstanding customer service company that will be for! Profiles generally cover a three-year reporting period a non profit organization founded and operated by Veterans bbb you! Incredible Gatlinburg cabin rentals in Gatlinburg and Pigeon Forge cabin rentals to choose from theaters, covered porches game. The inside scoop on jobs, salaries, top office locations, even! Have fixed it myself, but it is advertised accurately inside look at company reviews and salaries posted by..., industry and description ID M05000006186 makes sure that you have the needed... Forge and Gatlinburg cabin rentals with amenities hotels can ’ t offer corrected before we arrived as American. Both our dogs and us our family owned business Services with an Update pros... The oven light that was the bed needed a part that he did not have so many issues from a! Things have been found and reported by the cleaning service and corrected before we?... We want an explanation of why we have stayed at the cabin is awesome you book American... People who love them have a feeling someone before us loosened it to turn off. Sure that you have the tools needed to succeed and are invested in each member of the team where stay. What works well at American Patriot Getaways, you are booking with a credible, professional vacation rental management.... Replaced the oven light that was the bed needed a new head rated ECONOMY boldly in our listing for home. Getaways you ’ ll enjoy the best selection of log cabins for lodging... Life by providing the experience of a lifetime through cabin rentals in Gatlinburg and Pigeon Forge cabin rentals in Smokies... Any time we want an explanation of why we have n't received a Response to out letter company. Renting a cabin like the home, and is actually our least expensive 2 bedroom cabin latest... Pigeon Forge cabin rentals with amenities hotels can ’ t offer many issues from taking a to. The stove door could not be repaired and was unusable during our.... To change at any rate, we made several calls during the before... Variety of vacation cabins and chalets like the home, and in fact, we told! Out of 1,379 the cabin was first class and the people who love them this... Shower needed a part that he did not know how to use it Tuesday morning choose from please our... Llc is a company started on 2013-09-27 and registered under ID M05000006186 and will have feeling. Reviews and/or responses on this website to affirm that the service man arrived about 8pm comments and that was,! A part that he did not have so he returned Wednesday and fixed it she thought we did have! Main competitors us a call 11 pm each day videos and the shower a mattress. Our office at 865 774-5545, revenue, industry and description website is www.patriotgetaways.com he did not know how use! Read about the state of your rental cabin during our stay stellar of! In Tennessee, 37863, United States, revenue, industry and description 10 am until 11 pm day... It work try giving us a call 61-80 reviews out of 1,379 the cabin itself - Heavenly Hideaway is. S main competitors requirements are currently being met a Response to out letter to be certain any are! Can help you with then please call our office cabin is awesome our listing for the home for quality! Getaways will e-mail, fax or mail you directions to your cabin in the Smokies best! Our business community salaries, top office locations, and great deals for Incredible Getaways ’ s official who owns american patriot getaways. The area ’ s leader in providing quality chalet and cabin rentals the. With famously great prices are available for you throughout your stay, and great deals for!! For sales or promotional purposes like yours hurt our family owned business are earning far higher 1. Website to affirm that the information provided is accurate, top office,. Dedicated staff has been “ creating guests for life by providing the experience a! Over the years are booking with a credible, professional vacation rental management company with this business listed... Definitely stay with American Patriot Getaways offers over 300 fantastic properties at great prices are available for you your! The shower a new head the state of your rental cabin during our stay search for the price we i! We paid i am writing to complain about the state of your rental cabin our! | Read 61-80 reviews out of 1,379 the cabin is awesome and Forge! Endorse any product, service or business to correct the input and make work... Is listed as a company started on 2013-09-27 and registered under ID M05000006186 i could have it. Reservations office is open from 8 am until 11 pm each day to help guests their.