From customer retention to brand loyalty, there are a lot of KPIs tied to an organization’s ability to offer a smooth customer experience. The Upwork Foundation’s approach is fourfold, including: Giving through grants and fundraising that support high-performing nonprofit organizations focused on skill development in underserved communities. Customer Service Jobs Browse 2,620 remote Customer Service jobs with Upwork - the top freelancing website to find remote work. You must have previous experience in sales. * A hard worker who can be relied on to complete tasks accurately and Responsibilities: I am proactive and a real problem solver. I speak French, Spanish, Italian and English. I would just like to contact customer service/ customer support, but I can not find any easy way to that either. More Detailed info can be found below from my previous workplaces. This slowed down overall response times, impacting customer satisfaction and drove up customer service costs. Don’t believe us? I excel in new challenges, solving problems and providing smart intelligent solutions for the business. My experience in banking covers everything from general account servicing to lending needs and everything in between. Finally, I have decided to leave my job and pursue my passion. I am a Wordpress-Ready with a lot of experience in DIVI's Visual Builder. So what would my perfect Administrative Assistant be able to do. I have over 10 years experience in Customer Service and Sales. The overall rating of the company is 2.0 and consumers are mostly dissatisfied.. Clients want to feel they can trust a freelancer before they engage them for a … You help small businesses get funding and we offer additional resources to help you monetize every lead. I want the Upwork customer support email address immediately. Ideally, I am looking for 2-3 people interested in long term work to growth with the company. My favorite recipes are Wordpress flambe (let's set your wp site on fire, in a good way), sauteed Photoshop with Lightroom and other photo editing software on the side, social media marketing stew, sweet and sour content writing, and project management a la mode. Compare bids, reviews, and prior work. We are a truly people’s company and we are on a mission to reinvent professional Home-Based Working and build the Workplace of the Future! If you are looking for UpWork's best customer help page or faq or forum, this is the best entry point according to 714 GetHuman users in the last 12 months. GEEK YOUR GEEK ON! Which one is right for you will depend on the specifics of your project. [NOTE: We are top rated with upwork and are now accelerating our hiring directly through upwork once again] I started on Upwork a couple of years ago and was eligible for top-rated, not even single bad feedback from over 30 successful jobs completed. editing and creating manuals and training materials. A little bit about my experience. Upwork Overview. Combining Zendesk Support with Upwork as a staffing partner, Tango saved 70 percent on customer service costs. Upwork has the largest pool of proven, remote Customer Service Representatives. A contractor who is still in the process of building a client base may price their customer service more competitively. Cisco CMNO and CMNA Certificate. Working as a Freelancer since 2013. Looking specifically for someone who knows Shopify stores (like an expert) to help with the backend of the store with data entry, organization, accounting etc. I am a freelancer by profession with 8 years of experience and I like to serve up a platter of excellent service to every client that I work with. *I have also been Project Coordinator in a rather wide range of options, having the opportunity of leading groups up to 15 people from different cultures. Job Description: As a Customer Service Executive, you will be responsible for providing customers with a positive customer experience. Upwork, a Professional Friend! Professional Title for Upwork Data Entry. Save job. I'm trying to solve an issue here and so far 3 customer service reps do not read the question properly and give bogus answers. The job will also entail negotiating reductions in medical bills and medical liens with doctors that have provided services to our clients. Customer Service Onboarding Position Available. Flexibility to work an 8 hour shift anytime between 8am-7pm Eastern Ti…. CUSTOMER SERVICE SPECIALIST. Sumali upang Komonekta Upwork. Good customer service means having a thorough knowledge of your inventory, experience with your products, and being able to help customers make the best choices for them. This first proposal sample comes from Justin, a freelance web designer and … See who Upwork has hired for this role. At the core of Upwork is to provide a marketplace that caters to both clients as well as freelancers while ensuring the security of payments, information, and communication. To identify with or be sensitive toward. I have around a 5-year experience in Wordpress and I am still learning more trying to help small businesses get the website they need. See all Customer Service salaries to learn how this stacks up in the market. Customer Service Specialist with 5+ years’ experience assisting customers, scheduling in-home services via the online interface, answering phone inquiries, and following up with … All the questions you had about the market place have been answered in the post. This person will have the goal of freeing up the owners time and allowing him to continue to grow the business. Ability to speak English with a neutral accent and type in English with PERFECT grammar. VA Needed for Day Of Online Summit Support. © 2015 - Upwork® Global Inc. Upwork® Global Inc. I have been working in a BPO and financial industry since 2007. We’re looking to convert Anker's experience selling online into services for other e-commerce businesses. VIDA Select has the perfect work from home opportunity for you... Log in and post your customer service job on Upwork today. • Translation Spanish/English in…, Hi freelancers, With over 18 years of experience in Marketing Management and Product Development with National Brands, now running an 𝑶𝒏𝒍𝒊𝒏𝒆 𝑴𝒂𝒓𝒌𝒆𝒕𝒊𝒏𝒈 𝑩𝒐𝒖𝒕𝒊𝒒𝒖𝒆 𝑨𝒈𝒆𝒏𝒄𝒚 since 2013 providing online marketing management to overwhelmed womenpreneurs. kimberly Johnson Customer Service Representative at Vistaprint Jamaica. Upwork connects you with top talent around the world, or near you. When it comes to completing a project, I always demand the best from myself. Communication to fulfill their needs will be always open. Most of the projects were for NGOs and developing countries and touristic regards. I have a few years of experience in Customer Service assisting customers over the phone, chat, emails and in-person experience. Tell us what you need. I have advanced skills in all popular Operating Systems, workstations and Servers, Networking, Customer Satisfaction and Communication. Want to browse 2,585 more freelance jobs? I provide premium services including administrative assistance, estimation, email handling and CRM management. I’m... Hi! (Especially if you’re new to the platform.) Mobile app. I have a professional and positive phone manner, I can provide email support, ticket and phone support and I firmly believe in fully comprehending customers needs in order to achieve customer satisfaction. Who’s going to do it all? Claude Clarke. I am not scared to take new challenges and I will always give myself a 100%. Experience working with large groups or people. I manage inquiries, reservations, cleaning and maintenance services, reviews, etc. Responsibility: Upwork was first mentioned on PissedConsumer on Feb 20, 2016 and since then this brand received 35 reviews.. Upwork ranks 40 of 189 in SEO and Reputation … *The business model is dropshipping. My contracts on Upwork have included Social Media Management, Profect Management, basic Wordpress, Executive Assistant, Recruitment, Trello, Slack, BlueJeans conferencing, Google Drive, Asana, Evernote and more. kimberly Johnson. TIP: Customer Service for Enterprise Upwork Lakewood, CO 5 hours ago Be among the first 25 applicants. We're sourcing some products from the USA, we need a person represent our company go to our suppliers office, meeting with them and to negotiate with them in person. Adobe Photoshop You start to see that the day-to-day management of your business requires a lot of work. What follows is a crash course on how you can find top customer service reps on Upwork. Commission only. tasking in a demanding work environment. Upwork has 90% self-service adoption rate with Zendesk Guide. You will have the opporunity to communicate with various internal … Upwork Business and Enterprise Exceptions Upwork Business and Enterprise Clients may share and request contact information and conduct interviews outside of Upwork before a contract starts. Customer Service Here you’ll find a selection of customer service articles that cover everything from hiring customer service representatives to creating happier, more loyal customers. Learn about the employee experience at Upwork. Strong Customer Service Skills and detail oriented. Although my experience is primarily in the medical field, all of the skills I have acquired during my many years of managing a busy mental health practice could benefit almost any small business owner. My wide-ranging experience has help me to meet and exceed each customer… To do this, churches need to incorporate service strategies into church goals which are reflected in employee goals. Creating a customer service strategy is critical to creating a culture that is service focused. College degree for Systems Engineering, with experience in App Development, have worked with Languages such as C, C#, Java and have basic knowledge in... Ciao, I am a Customer Service representative specialized in Italian market. To provide excellent after sales service to customers )To Answer Customer Questions Promptly (Within 20 Minutes) from 9 A.M. to 5 P.M. (GMT+8) Ongoing role, weekly wage for the right person. Develop empathy as your cornerstone. I keep the best interest in mind for both my client, and the customer. Also a background in finance is a plus, We are publishing high-quality financial analyses on our website and on partner websites like and, and we are constantly looking for opportunities to grow our network of partners. The fact that upwork charges for almost everything makes it a great place to work, and less competitive because ametures can't afford to pay - they end up giving way for true talents to get jobs done on upwork. I'm also familiar with platforms like Guesty, IGMS, Smartbnb, and Eviivo, WhatsApp, Slack, Asana, Google Docs, Dropbox etc. Need someone to oversee organizing client database, schedule zoom meetings, provide follow up, send out correspondence. My recipe for success is 1 whole reliability, a dollop of skill, a sprinkle of good communication dredged in hard work. I decided to start your freelance journey either as a customer representative our. Airbnb & Vacation Rental Manager with 4 years of experience in DIVI 's Visual Builder to see that day-to-day! 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